IME Pay has incorporated a new feature that allows users to get a refund on their flight tickets booked via IME Pay. Even on non-refundable tickets, users can pay a premium of 10%+ VAT on the total airfare while booking the ticket and change the ticket to refundable one.
With this feature, users can get a refund on their tickets 2 hours prior to the departure period as a resolution for emergencies. It is applicable for both refundable and non-refundable airline tickets found in the IME Pay wallet app. The refund can be claimed by contacting the customer service of IME Pay on the toll-free number and also via e-mail. Users will get a 100% refund of the flight fare excluding the premium paid (the premium fee is the cost of the refundable ticket).
Here is how you can book a Refundable Airline Ticket on IME Pay:
- Go to ‘Travel’.
- Select ‘Flight’
- Choose the departure location, destination, and departure date.
- Select the preferred flight.
- Enable IME Pay Refundable option.
(You can see the charge implied to convert the ticket to 100% refundable)
- New fare totals will be calculated.
- Proceed to the next step.
- Fill in the details required.
- Review your transaction.
- Enter the transaction PIN and download your ticket.
Don’t have IME Pay app.
Follow us on Facebook, Instagram, Twitter, and Viber to stay updated on our latest activities and offers.
CONTACT
IME Digital Solution Ltd.
IME Complex – 6th Floor
Panipokhari, Kathmandu, Nepal
www.imepay.com.np
Toll-free No (NTC User Only): 16600161616
Tel: 01-4217601, 01-4217600
